When should you file a complaint of police misconduct. Any muni rider whos filed a complaint with the transportation agency knows it can be a daunting, confusing task however, that may soon change. Credit union sues san francisco after taxi medallion market collapses. Woman with disability files complaint against muni abc7. Kgotv in henrys case neither the driver, nor the union would comment tuesday. Woman with disability files complaint against muni. In ridership terms, muni is the seventh largest transit system in the united states, with 210,848,310 rides in 2006 and the second largest in california behind. Aside and apart from filing claims against the city, residents are encouraged to submit feedback about city services. Jerold is a san francisco native who works out of city hall and rides muni every single day to work. The city and county of san francisco city is committed to equal employment opportunity.
Get access to the san francisco charter and a variety of municipal codes that establish the legal foundations of the city and county of san francisco. Complaint california san francisco superior court of. Skip to main content download viewers, text only, listen now browsealoud. How maya angelou became san franciscos first africanamerican female streetcar conductor. These regulations would negatively impact the hundreds of driver. The san francisco municipal transportation agency says theyre short 127 drivers. Tell the operator that you wish to file a complaint with. San francisco kpix 5 a muni driver may face disciplinary action. Sfist, curbed sf, sf citizen, n judah chronicles, sf examiner, sfgate, rescue muni, sf appeal, pacific citizen, nbc bay area, sf weeklys the snitch, streetsblog sf, and muni diaries. Moving into the second decade of the twentyfirst century, muni has attempted to embrace gov 2. However, complaints of unreliability, especially on lessoftenserved lines and older prebattery backup trolleybus lines, are a systemwide. Haley, who was hired as director of transit of muni in 2010 and runs the agencys bus, light rail, streetcar and cablecar systems, referred requests for comment to the san francisco city.
Quite appropriately, the san francisco muni complaints link is clearly listed on the home page of the sfmta site under most popular links. The following city departments are responsible for collecting information about citizens experiences with government services. What are the differences in the numbers or lettered busescable cars. A muni driver expecting to live in sf is like a new york bus driver expecting to live in manhattan. This undated photo shows a complaint scrawled on muni bus shelter in san francisco. Job opportunities city and county of san francisco. Its ok to doublepark in the bus stop to fetch your. The site requires you to select the type of complaint you are filing, and the categories are as follows. The largest division in the san francisco superior court, the civil division conducts civil trials and manages civil filings, records, small claims cases, appeals, probate matters, unlawful detainers, defaults, case management, dispute resolution, name changes, and civil restraining orders to. Talk to any regular muni rider, and youll probably hear some complaint about service. Liz henry filed a complaint with the sfmta after the driver at first. Former sf muni instructor says favoritism in training is.
Unsafe operation of a muni vehiclea fight with an sfmta employeecriminal activityfor all other muni related feedback, please fill in your information in the form below. Such violations are rampant in san francisco, based on interviews with muni bus and streetcar operators, who insisted on anonymity, and observations by streetsblog san francisco. Org, home to the complaint department and started on february 7, 2002. Violations in sfs transitonly lanes rampant and rarely. A decade ago you would have had to confront the driver or call a city official in order to air your concern. Anyone who lives, visits or works in san francisco is a customer of the sfmta, and we work hard to serve our customers. Followup to sf muni bus complaint form post posted on july 19, 2012 january 6, 2019 by liz as a followup to my post about public transportation complaint forms. Badly behaving san francisco taxi cab drivers face few consequences out of hundreds of public complaints, san francisco city officials rarely suspend or revoke cab drivers license. Sf muni service drags because of poor driver pay curbed sf. In 1944, at the age of 16, maya angelou walked into muni. You should file a complaint when you feel that a member of the san francisco police department has acted improperly in the course of their work. Some san francisco muni drivers take long breaks as riders wait.
Find information on temporary service rules for the city and county of san francisco here. The 311 call center 311 is an easytoremember telephone number that connects customers with highlytrained customer service representatives ready. Muni driver reported transit only lane violations datasf. Mustafa mohamed is a transit supervisor in muni s light rail. The use of automated scripts on this website is considered abuse. Sf mayor backs dismissal of muni driver who made racist. The san francisco municipal railway sf muni or muni is the public transit system for the city and county of san francisco, california in 2018, muni served 46. But ask a muni driver whether they ever see cars in the.
Location of muni driver reported transit only lane violations from march 2008 to february 2015. Before 1972, san franciscos commuters didnt know when their streetcars, buses and cable cars were going to arrive. Muni operators voted to approve their contract with the city thursday. Anyone who lives, visits or works in san francisco is a customer of the sfmta, and. Per the usual, if you want to view the site in another language, you must call the 311 number. Sometimes drivers are on their break, its pouring rain. Report low pressure water delivered to your sink, faucet, hose, tap. Followup to sf muni bus complaint form post composite. Muni works hard to eliminate incidents known as passups, which every. The san francisco municipal railway sf muni or muni is the public transit system for the city. How sf s safest driver didnt notice a porn being filmed behind him. Credit union sues san francisco after taxi medallion. Harassment investigations at sfmta go nowhere, employees. Report violations of labor laws, or ask about san francisco labor laws.
Sf considers banning chariot from mimicking muni routes. How to file a complaint how can the anchorage equal rights commission help you. An eeo investigator will call you within 48 hours to acknowledge receipt of your complaint. Attempts to abuse in this manner may result in denial.
Sexual harassment and discrimination allegations leveled. If you feel that you are being treated differently, call our office at 3434342 and a staff member will listen to your concerns and advise you of your rights and responsibilities. Drunk grandma hitting her grandson on the train new york city subway, is so sad. We believe use of data and evidence can improve our operations and the services we provide. A second muni operator has tested positive for covid19 yesterday, and we are hearing from our operator friends that theyd really, really like you to be mindful of everyone on the bus when riding muni one driver who contacted muni diaries said that while they always remind passengers that they want to keep everyone safe, not all passengers are as careful as they could be. San francisco is currently under a public health order that requires residents to stay home except for essential needs and services. This rogue muni driver broke the rules and printed the.
Not everyone gets to live in the toniest parts of a metro area. Please check with agencies websites on alternative schedules, warnings, or notices in response to the crisis. Every san francisco driver has thought about it in this congested, hectic city where scoring easy parking is rarer than a sunny day in july. Delays on bus lines have been partly blamed on a shortage of drivers, whose. We arrived in sf today and have failed miserably at using the muni system. Muni customer service needs improvement, report finds sfbay. We always emphasize that any customer who experiences a passup should file a complaint via 311 and. You can file a complaint about muni online through the sfmta website which then takes you to sf311, the customer service support for the city and county of san francisco. The city and county of san francisco department of public health dph expects a significant uptick in the number of covid19 patients. This ultimately leads to increased quality of life and work for san francisco residents, employers, employees and visitors. San francisco kpix 5 a muni driver may face disciplinary action after being caught on video initially refusing to let a wheelchair user board his bus, and verbally harassing the woman. I feel a little worried about reporting on drivers who are rude or cant operate the lift well. Not all schedules have been updated to reflect any changes for corvid19.
Muni driver caught on video initially refusing to let wheelchair. We were told it is so easy, but we completely got lost. Conduct discourteous insensitive inappropriate conduct. Sf muni operators overwhelmingly approve their contract. All were reported to the san francisco municipal transportation agency by its employees, and all complaints were found to be without merit by internal investigations leading those employees to. San francisco kgo this third day of the san francisco muni sickout has brought more delays for riders. Muni customer service needs improvement, report finds. These are geocoded from an excel spreadsheet obtained from enforcement. Thank you for your understanding during this health emergency. For accessibility related complaints which involve a muni operator, you may. San francisco federal credit union offers san francisco, ca residents a full scope of financial services including personal checking accounts and savings accounts, insurance and investment products, home loans, auto loans, personal loans, credit cards, and small business loans. If a trial court plans to electronically transmit a summons to the party filing a complaint, the court shall immediately upon receipt of the complaint notify the attorney or party that a summons will be electronically transmitted to the electronic address given by the person filing the complaint. In response, dph is planning a variety of nonhospital response efforts that will require the assistance of volunteer licensed medical professionals. Complaints related to city services city attorney of san.
We seek to transform the way the city works through the use of data. Woes worsen for muni riders metro system foulups outrage drivers, public. The san francisco municipal muni railway system is a common carrier operating light rail vehicles, an extensive bus system, trolleys and streetcars. Equal employment opportunity department of human resources. And with that contract comes big raises, and a reduction in the time it takes new muni operators to reach full pay. Riders complain about slick seating in new muni trains. How much does a bus driver make in san francisco, ca. San francisco is also under a statewide stay at home order, which has no end date. We provide numerous ways to reach us and provide feedback on our work. Housing in decent parts of the east bay is more affordable, and a reasonable commute by public transit across the bay. Report a complaint for a particular address please click on one of the links below to begin. Apply to operator, account manager, line cook and more.
Whether the complaint is related to discourteous treatment, failure to take action, inaccurate report writing, an unjustified arrest, unnecessary force, or any other police action. San francisco a man was hit and killed by a muni train early sunday morning, san francisco municipal transportation agency officials reported. Complaints can be filed via telephone by dialing 311 tty. Home superior court of california county of san francisco. San francisco kpix 5 allegations of favoritism have surfaced at muni metros light rail training division in san francisco. Badly behaving san francisco taxi cab drivers face few. Sf mayor backs dismissal of muni driver who made racist remarks sfmta has not released the name of the operator, who is on paid adminsitrative leave until the investigation is completed.
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